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Free Shipping On All UK Orders! Explore Our Range

Orders

Common questions about placing and managing your order

Simply browse our collections, choose your item and fill in the personalisation details at checkout — name, date, wording, colours. Once your order is placed I'll get started on it straight away. If you're unsure about anything just drop me a message before ordering.

You'll receive an order confirmation email as soon as your purchase is complete. If you don't see it within a few minutes please check your junk or spam folder. If you still can't find it, get in touch and I'll look into it for you.

As every item is made to order, please contact me as soon as possible if you need to make any changes. I can usually help if you get in touch quickly, but once production has started changes may not always be possible.

Absolutely. I regularly make sets of hangers and gifts for wedding parties, dance troupes, schools and businesses. Get in touch before ordering and I'll make sure everything is perfectly coordinated.

Shipping & Returns

Common questions about shipping, returns and exchanges

We currently only ship to the UK. If you are interested in overseas shipping, please contact us directly and we will do our best to help.

All items are handmade to order, so please allow 3–5 working days for production before your order is dispatched. You'll receive a shipping confirmation email as soon as it's on its way.

Once dispatched, UK orders typically arrive within 2–3 working days.

Because every item is personalised and made especially for you, we're unable to accept returns or exchanges unless your item arrives damaged or there is an error on our part. If there's a problem with your order please contact me within 48 hours of delivery and I'll put it right straight away.

I take great care packaging every order, but occasionally things can get bumped in transit. If your item arrives damaged, please email me at cleverchic@outlook.com with a photo within 48 hours and I'll arrange a replacement or refund as quickly as possible.

Didn't find your answer?

No problem — just get in touch and I'll be happy to help personally.
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