At CleverCHIC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.
Information We Collect
When you place an order or contact us, we may collect the following information:
- Your name
- Billing and shipping address
- Email address
- Phone number
- Payment details
- Personalisation information submitted for your order
- Website usage data through cookies and analytics tools
Payment information is processed securely through our payment providers and is never stored directly by CleverCHIC.
How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Provide customer support
- Contact you regarding your order
- Improve our website and services
- Prevent fraudulent activity
- Send marketing emails if you have opted in
Sharing Your Information
We only share your information where necessary to operate our business, including with:
- Payment providers
- Delivery companies such as Royal Mail
- Website and ecommerce providers
- Marketing and analytics platforms
We do not sell or rent your personal information to third parties.
Cookies
Our website uses cookies to improve your browsing experience, analyse website traffic, and help our website function properly. By using our site, you agree to the use of cookies where applicable.
You can manage or disable cookies through your browser settings.
Data Retention
We retain your information only for as long as necessary to fulfil orders, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights
Depending on your location, you may have rights relating to your personal data, including the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise any of these rights, please contact us using the details below.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Email: cleverchic@outlook.com
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services or legal requirements. Any updates will be posted on this page.
